Not able to log in into Last Pass

Question

Hello,

since today I am not able to Log in into my Last Pass account. Once I type in my Master Password, the Error Message appears to check my emailaccount for more details, but I dont get any emails. I havent changed my email or my master password in the last couple of weeks.

I tried then to reset the LastPass account and I am receiving the emails with the links for the account recovery, but as soon as I click on the link, the page says the link has expired or is invalid.

I also tried to contact LastPass Support, but this is only possible by being logged in into the LastPass account.

I would really appreciate to get some feedback from LastPass here or some help to understand the problem as I can see that several people have the same issue here to access their accounts.

Thanks in advance.

lena.goslar · Answer

I was able to enter some of my accounts by my own, but I am still not able to log in into LastPass. I am still facing the same issue as described above.

Is there any support from LastPass at all or to get in contact with them somehow?

jimthompson632 · Answer

Hi I am having exactly the same problem , has anyone come up with a solution yet?