I downloaded the mobile application and tried to logon and the system keeps blocking me and says I will receive an email but the email never comes in, I can log into my computer lastpass just not the mobile app. How do I resolve this

usaenergy1111

I downloaded the mobile application and tried to logon and the system keeps blocking me and says I will receive an email but the email never comes in, I can log into my computer lastpass just not the mobile app. How do I resolve this

LastPass Support

Hello @usaenergy1111​

Welcome to the LastPass Community.

I'm afraid you were entering the wrong account password so there were no verification emails being triggered. I'm sorry the message cannot be more specific for security reasons.

If you are locked out, I'd suggest checking your local browser for the possibility of recovery one-time-passwords. You can find more options within this recovery article.