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VAULT IS EMPTY

aaron.blandon

Obviously I saw the notices about the security upgrade just like everyone else.

I logged in this morning on my iPhone and my vault is empty.Same thing on the web.

What the hell is going on?

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Accepted answers

ash.canon

Hi@"Chrishoughton"

There may be one of several reasons your Vault is missing data:https://support.logmeininc.com/lastpass/help/some-of-my-passwords-and-vault-items-are-missing-how-do-i-get-them-back

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ash.canon

Hi@"Chrishoughton"

There may be one of several reasons your Vault is missing data:https://support.logmeininc.com/lastpass/help/some-of-my-passwords-and-vault-items-are-missing-how-do-i-get-them-back

dinhtra53th1

Hi.

I am a free member of LastPass. I use authenticator app and back up to Lastpass but I dont see anything on lastpass (mobile/web same).

Please help.

aaron.blandon

Issue resolved.

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