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I get this when attempting to upgrade from free. I updated billing info and CC info, logged out/in, nothing works. "You cannot purchase this product with your account"

ntalbot.work

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LastPass Support

Hello @ntalbot.work

Welcome to the LastPass Community.

I have now removed the mobile app purchase preference from your account so that you may purchase directly through lastpass.com.

Thank you.

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LastPass Support

Hello @ntalbot.work

Welcome to the LastPass Community.

I have now removed the mobile app purchase preference from your account so that you may purchase directly through lastpass.com.

Thank you.

ntalbot.work

@Ash Cannonconfirmed working now, thanks!

lilyrose2534

It sounds like there may be an issue with your account's eligibility or payment method. I'd recommend checking if your account has any restrictions or contacting support for assistance. For more helpful tech tips, you can explore https://flashyinfo.com/ to stay updated on solutions and troubleshooting.

crystalahuja15

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