I'm trying to change the email of a user but it is greyed out and can't be changed. The user has been added manually to lastpass. I have permissions to modify users.

Peter Nixon

I'm trying to change the email of a user but it is greyed out and can't be changed. The user has been added manually to lastpass. I have permissions to modify users.

LastPass Support

Hello@@User17568201371343163966

Welcome to the LastPass Community. We apologize in advance for the issues you have been experiencing using your LastPass account.You could have the user do it themselves by opening the vault, account settings, from there they can change the email address, if that is not possible please submit a case on this support page and one of our dedicated agents will reach out to you to resolve the issue.