Didn't receive SMS or Call for multifactor authentication

Question

From yesterday sms or call forMULTIFACTOR AUTHENTICATION stopped working (+48668.......)

Not receiving txt and calls. Can't login.

b31o8321 · Answer

I also encountered this problem. Has it been solved?

VLADLEN GAMOV · Answer

I did not receive an SMS message from LastPass,

From yesterday sms or call forMULTIFACTOR AUTHENTICATION stopped working (+86135…..)

Not receiving txt and calls. Can't login. Itsis a problem for me!!!how to restore access to my account ? Its weryuncomfortable.I didn't see anywhere how to reset two-factor authentication and log in to my account!!!!Is it really impossible to make a more convenient and comfortable support and unlocking service, since this problem is constantly in your program. Very dissatisfied with your software

rachael.orovets · Answer

Hi @outofspace,

If you have not received an SMS message from LastPass for authentication or account recovery.

You can try any of the following, then attempt to send the SMS message again:

* Try restarting your phone.
* Check your phone’s SMS inbox storage and be sure you can receive messages.
* Verify your phone has good network reception.
* Verify your phone is not in roaming status.
* Insert your SIM card into another phone and try to authenticate using a different device.

If that doesn't work, please scroll down and click "Contact Support" at the bottom center of this article to create a ticket with the support team who can help:https://support.logmeininc.com/lastpass/help/i-did-not-receive-an-sms-message-from-lastpass-what-do-i-do