I shared passwords with my coworkers, but they are not able to autofill them. I chose the option where they cannot see the actual password. Any suggestions what is going wrong?

podigypodcasts

I shared passwords with my coworkers, but they are not able to autofill them. I chose the option where they cannot see the actual password. Any suggestions what is going wrong?

LastPass Support

Hello @podigypodcasts​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your shared items. Please follow the steps from this article and ask your coworkers to follow them as well. Then revoke the share passwords and try again.

Have you tried sharing the passwords via shared folder as well?

If the issue persists, additional troubleshooting may be required. Please submit a support case using the Contact Us link found on the top right corner of this website for a support representative to help you with this.

Please let me know if this worked or if further assistance is required.

Thank you,

Henry | Customer Care