Assistant unable to access to social media through Lastpass

Question

Hello, I have my account set to not show the password. However, my assistant can't access my social medias. On her end it says she can't view the passwords but also it is "read only". Please help.

asolutionb · Answer

Hello HenryO_P

My assistant says she has Lastpass downloaded onto her computer and the information does not autofill.

Please help!

LastPass Support · Answer

Hello @asolutionb​,

My name is Henry Eduardo and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues your assistant is having. When you share the password and you choose not to show the password on their side, the person you are sharing the password to has to allow the LastPass extension to autofill the Master Password.

Please let me know if this worked or if further assistance is required.

Thank you,

Henry Eduardo | Customer Care