Search Results for "I can't log into lastpass.com. I know my master password but "LAST PASS" shows up and remains on the screen. I used CC Cleaner 7 and it messed up several programs and I bet it trashed part of last pass."

Question

LastPass Support · Answer

Hello! @William Wismer​

Welcome to the LastPass Community.

Looking into your LastPass account details it seems you have been able to access without a problem, could you please confirm this information?

Please let me know if you need additional help.

Greetings!

Verlaine | Customer Care

William Wismer · Answer

Thank you for digging into my situation.   I have NOT been able to get into LastPass since I used CC Cleaner 7.  It cleaned way more than it was supposed to including license date from Quick Books Pro (I had to pay $479 to get my older version of Quick Books as I cannot get into that.  It has also taken other passwords and quite possibly things I have not found yet.  Is it possible to give me another LastPass  as CC Cleaner may have taken just one or two little things from LastPass that won't allow me to get in.  When I log in, it just stays on the LAST PASS Screen but doesn't go in.  Thank you!  Bill