My private linked account is no longer visible in the business vault. I have tried to remove it through advanced options and then delete the linked account, but this does not work. As a result, I cannot try to link the private account again.

Question

Paul Batavia · Answer

I am having this exact same problem and I have had a ticket open with support for months and no one is able to resolve it!!! I need help removing my linked account so that I can relink it to show up properly. It currently is broken, where it shows my account as "unlinked" in the Account benefits screen, however I am not able to link, nor am I able to remove it.

Berry Nooren · Answer

Hi Henry, this did the trick! The problem is solved. thanks for your help.

LastPass Support · Answer

Hello @Berry Nooren​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your account. I verified that you already contacted our support team and your accounts were fully unlinked. Please log out and log in into your Teams account, go to account benefits and try to link them again.

Thank you,

Henry | Customer Care