Hey, what's your SLA for this support request, it seems very slow response. I'm locked out of LP while I need to log in urgently... very bad service I've just realised!
did they answered you?
Hello @JLO1,
Thank you for posting.
We also checked your email address activity, our tech support team will be handling your cases.
Appreciate the patience.
Hello@"thanhlee",
Thank you for reaching out to the Community.
We have reviewed the several cases you submitted, our tech support has been replying within the timeframe. To address your inquiry, we have a standard time frame of 24-48 business hours, this may vary from the volume received and it could extend the time of response.
Thanks.
