premium account cannot log into my imac lastpass account, log in online and it immediatly logs me out,. I can log in with my iphone and laptop. Main work computer imac is the issue

rkanderson54

premium account cannot log into my imac lastpass account, log in online and it immediatly logs me out,. I can log in with my iphone and laptop. Main work computer imac is the issue

LastPass Support

Hello @rkanderson54​,

We are sorry for the inconvenience with the access to the account, if you are referring to the LastPass App in the Mac and the usage with Safari; please, access the article "Troubleshoot or uninstall the LastPass for Safari app extension".

These are additional troubleshooting steps that can be performed:

• Kill all active sessions –instructions here.
• Clear the local cache for LastPass –instructions here.
• Refresh sites –instructions here.

Let us know if further assistance is required.

Thank you,

Karol | Customer Care