Master Password won't work - can't access email.

iransofar8686

I've been using LastPass for quite a while now and never had any issues. I use the plugin and am using my Master password a good 10-15 times a day. Haven't changed it in months.

Today, I suddenly can't log in anymore. LastPass keeps telling me that the password is wrong - but I'm completely certain it's right. I've been using this for ages. I have tried everything - every possible former password, any way it could possibly have been spelt. This is a disaster as I'm using LastPass for absolutely everything. Unfortunately, this includes my email address - so now, I can't even reset my master password (I know, I know).

As I've been using the same email address for 20 years and never gave the account provider my phone number, there's no way to access my email account either as I can't seperately reset my email password.

I'm completely panicking. Does anyone have any advise?

iransofar8686

Solved!

If you are encountering the same issue, this is how you can solve it:

Turn off your internet completely. Then login to your vault using your master password and email address. This should work despite being offline. Retrieve whatever information you were looking for.

In order to properly use LastPass again, you need to verify your decive and location via the email Lastpass sent to your registered email address. For whatever reason Lastpass seems to have deleted all my devices from their list of recognized devices last night.