Your Azure AD and LastPass accounts must match

Question

Getting the above error message.

The rest states:

Use the same account to login to both Azure Ad and LastPass

Current Azure AD account:

Attempted LastPass account: Problem is that they are the same account.

Some users are new and I can delete and reprovision the account. Others, when the click OK, get a Confirm email Change that is all greyed out and the address is

I have tried to reset the master password but that is not working either.

Suggestions?

This is set as SSO with Office 365.

John Beinn · Answer

yeah, i need an answer

darse0081 · Answer

What was the resolution for this issue?

LastPass Support · Answer

Hello@"bfry2461",

Thank you for checking with the community.

I've noticed you've submitted a ticket with our tech support team, they will be able to continue assisting you.

Thanks.