When i complete the login screen, the screen remains blank. I click on logout, which it performs, then try to login again but still a blank screen. This first happened yesterday. How can this be fixed?

asrtiv

When i complete the login screen, the screen remains blank. I click on logout, which it performs, then try to login again but still a blank screen. This first happened yesterday. How can this be fixed?

LastPass Support

Hello,

Thank you for checking the Community.

Per the account details, we could see you had several sessions that remained open in the backend of the account, we have processed an update and closed them.

We also noticed you are using the web (lastpass.com) to access the vault. We recommend using the LastPass browser extension, as this is designed to decrypt the account and display the data as needed.

Additional step, clear the cache and cookies of the browser.

Thank you,

Karol | Customer Care