My Lastpass free account does not work. I can go to the vault and see the password but can't launch anything. What can I do. I have restarted my computer a number of times.

Question

My Lastpass free account does not work. I can go to the vault and see the password but can't launch anything. What can I do.  I have restarted my computer a number of times.

vaughncg · Answer

I don't see  where it tells me a version number.  I have used it previously in Edge with no problem.  I tried it in Google and it did not work there either.  I only use it on my laptop not my phone.

LastPass Support · Answer

Hi @vaughncg​

Can you confirm this behavior in an alternate web browser?

If not, then there may be a setting blocking LastPass from launching sites.

Furthermore, which LastPass app version and web browser are you currently working with?