Broken Chrome Android integration?

LastPass User

Hi everyone, I need some advice please .

I keep experiencing autofill not working via last pass on the Chrome Android app. The credential select prompt appears above a field, so the app must be working from that part, but when I choose the credential the app opens asking for it to be unlocked. I unlock the app and nothing, it won't fill the field. If I select the credential again it will ask again for unlocking the app, then nothing again.

If i reset the autofill settings in chrome it will work for that session but the next time I run Chrome it stops wirking again.

I'm running Android 16 on a Samsung Galaxy Ultra 24, OneUI 8.

Any ideas how to get it working properly please?

Thanks in advance!

LastPass Support

Hello,

Welcome to the LastPass Community!!

On this scenario, I would try to re install the LastPass Android app and clear the browsing data on Chrome. If after that you still struggle with this, it would be better if you open up a case so our support team can investigate further.