I started the URL ciphering, but it shows 0% progress and has been going on for ages... as a result, I'm blocked... what can be done?

eilpide

I started the URL ciphering, but it shows 0% progress and has been going on for ages... as a result, I'm blocked... what can be done?

LastPass Support

Hello,

Thank you for reaching out to LastPass support, my name is Hilda and I will be assisting you with the issue you're experiencing.

I'm very sorry for any inconvenience this may have caused you. Could you please try the following troubleshooting on your browser:

1. Uninstalling the extensionUninstall LastPass
2. Clearing your browser's cookies and cache
3. Restart the browser
4. Reinstalling the extension from https://lastpass.com/misc_download2.php
5. Open LastPass using the extension Use the LastPass browser extension
6. Try again

Have a wonderful day and take care!

Hilda

The LastPass Support Team