LastPass charged our corporate card after we told them not to renew it. Now it's been a week without any response on our support ticket, and our account manager is unwilling (claims they cannot do anything) to help us resolve this. Any sugges?

Nick Ramos

LastPass charged our corporate card after we told them not to renew it. Now it's been a week without any response on our support ticket, and our account manager is unwilling (claims they cannot do anything) to help us resolve this. Any sugges?

LastPass Support

Hello @Nick Ramos​.

We're sorry for the inconvenience with the transaction.

We've found the support ticket submitted and could see this issue was resolved. We appreciate your patience while you waited for a response from our team.

If you need further assistance, please, submit a new ticket.

Thank you,

Karol | Customer Care