Unable to enable to disable "Unlock with Touch ID" on iOS 15 so I can't enable "Use LastPass PIN code"

dave

I just installed LastPass on a iPhone 7 which only goes up to iOS 15.

The LastPass security settings page has the toggle on for "Unlock with Touch ID" enabled, but the entire row is grayed out because "TouchID is not compatible".

So I want to enable "Use LastPass PIN code" instead. But it is grayed also. I think because "Unlock with Touch ID" is toggled on (even though its actually not working).

Any thoughts on how to fix this?

Thanks!

dave

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LastPass Support

Hello @dave​

Welcome to the LastPass Community.

I'm afraid if those options are grayed out on your device, then it indicates neither one will be compatible. In this case, as long as your device is 'trusted' in your online account settings, then you should not have to log into LastPass every time.