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I cannot define authorization: Firefox addon -> No access to vault.

lucian.lecornet

Please see screenshot.

When I click on the LastPAss addon-button in Firefox, a window opens and asks to define the authorizations. I can click the option "freiwillge Datenerfassung" but I can't click "okay," or "save".

Thus, this windows will never close and prevents me from accessing my vault.

This happens on all my PC-devices using firefox.

068TP00000FdIvhYAF.png

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Accepted answers

matthieu.rose

I had the same problem. Select and highlight some text in this popup and press tab until it moves to the "Accept" button

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LastPass Support

Hello @lucian.lecornet,

My name is Alejandra and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I apologize for the huge inconvenience this is causing you. I have seen that this issue is mostly related to a high volume of cache, cookies, or a sync issue on LastPass. I will recommend following these steps: