I cancelled my premium subscription, and now my son is getting billed. He has never had a LastPass account, so he is unable to login. What can I do to help him resolve this?

jshipman

I cancelled my premium subscription, and now my son is getting billed. He has never had a LastPass account, so he is unable to login. What can I do to help him resolve this?

LastPass Support

Hello @jshipman​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

Please contact our billing team following the instructions provided on this article.

Please let me know if this worked or if further assistance is required.

Thank you,

Henry | Customer Care