Loop. Another device or location and asks me to prove it via email that is me. But i do not remember my pass to email because has 20 signs and it is written in Last pass. How to disable it?

LastPass User

Loop. Another device or location and asks me to prove it via email that is me. But i do not remember my pass to email because has 20 signs and it is written in Last pass. How to disable it?

LastPass Support

Hello @LastPass User​,

Welcome to the LastPass Community!

I apologize for the late answer. If you are login in other web view to LastPass, you can disable the email verification by following these steps: How do I disable email verification for LastPass?

The other option is that you create a case with us so we can help you to approve the IP from the one you are trying to access. This has to be done through a personal case since sensitive and private information will be ask during the process. You can open the case here: Identity Verification

Kind Regards,

Alejandra

LastPass Support