Is there a phone number where I can speak with a live person???? My premium account is due tomorrow and the credit card is no longer valid. but I can't find anywhere to change it. I am extremely frustrated. I have anumber of questions needing an...

Question

...swers as

ada.lou.physio · Answer

I have tried both my cell and my land line phone numberand it just keeps saying submit valid phone number. I am sooooooo frustrated. i waited until I was finished work so that I could accept a call back. And I need an answer before tomorrow!!
I have multiple questions, the most urgent being that my subscription is to be billed tomoorow Oct15 and my credit card info is incorrect. BUT I don't understand what benefits I have had from premium and if I don't pay, will I lose all my passwords or will it revert to a free subscription and what does that mean?

Ada-Lou Ellett BSR
Listening Hands Physiotherapy
Phone 604.460.7890

LastPass Support · Answer

Hello! @ada.lou.physio​

Welcome to the LastPass Community.

We truly apologize for the problem, unfortunately we cannot offer you a direct number to contact support due to security reasons, but you can request a callback or create a support case by following the steps below:

From your LastPass vault, go to the top right corner click on your email address

Click on Support center

Top right corner clicks on "Loging to Support"

Then Click on "Contact US"

You will be able to choose the best option for you, A callback request, or a Support case.

You can change your billing information by going to your vault, go to account settings, general tab, My Account.

Please let me know if you need additional help.

Greetings!

Verlaine | Customer Care