I did the clear cache, refresh vault, logout, reinstall. That's about all I can do since I don't use the computer option anymore and don't pay for premium anymore to use it with multiple devices. Even the browser extension stopped working properly before I switched and is part of why I switched, on top of not wanting to have to manually enter the password every time on a phone. I won't be able to tell you anything until the next time I go to it after a long while. I don't know how to make sure the cache stored on the phone hasn't been deleted because normally that's not automatic and I haven't manually done it. I have accessibility features turned on, I have it set to never log out, I have it set to remember the password and all of that kept it from logging out. I don't have biometrics options like fingerprint or face recognition, not that I would use them anyway. If it does it again I will just go back to the web version and just use the website I guess. I couldn't even get the import/export for my whole vault data to put into the Chrome browser automatically so everything is just crap. Not sure how confident I am in the LastPass product at all anymore for awhile now, but it's too impossible to go with another option now with all the data and the fact that nothing works.
Hello @dolfingrl360,
My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!
I am sorry about the issues you are having with your account. Please troubleshoot your app following the steps on this article. Also, make sure that the data stored in the cache for this app is not being deleted by your phone settings.
Please let me know if this worked or if further assistance is required.
Thank you,
Henry | Customer Care
Well that didn't work, big surprise. I'm officially done. I e already uninstalled the app and made my final switch back to the computer.
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