I'm no longer able to enable lastpass extension for Microsoft edge browser. It appears as black, but settings say it's enabled. I tried reinstalling, turning off and on the enable button, but nothing works.
What may i do?

Question

I'm no longer able to enable lastpass extension for Microsoft edge browser.  It appears as black, but settings say it's enabled.  I tried reinstalling, turning off and on the enable button, but nothing works.  
What may i do?

akeene3 · Answer

I have the same problem. I reinstalled the extension on Edge, if I click the icon, it allows me to log in, but the icon remains grey and I cannot use autofill

LastPass Support · Answer

Hello @lisa.oneill​,

Welcome to the community!

When you remove and reinstall the LastPass extension by default it has you logged out and when you are not logging is normally in a black/grayish color. You will need to click the LastPass extension icon and should ask you to login. Please verify this installation steps:  https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass/install-lastpass-extension.html&_LANG=enus and the enablement process here: https://support.lastpass.com/s/document-item?bundleId=lastpass&topicId=LastPass/enable-extension.html&_LANG=enus

If you need anything else, let me know.

Kind Regards,

Alejandra

LastPass Tech Support