I don't see the folders that were shared with me

Question

Someone shared several LP folders with me but I do not see them under "Shared with me" algthough I do see them in my vault under "All Items" - shouldn't I also see them under "Shared with me"?

Screenshot 1: David is a member of admin's Family

Screenshot 2: shows a folder was shared with David

Screenshot 3: When David opens Manage Shared Folders he see all the folders that admin shared --- BUT...

Screenshot 4: David sees nothing under "Shared with me"

LastPass Support · Accepted Answer

Hi David,

The manage Shared Folders section shows the folders as opposed to the individual items (say you shared 1 specific password item). Individual items are shown in the Shared With Others (I shared a few individual items) and the Shared With Me (other users have shared individual items with me).

I understand why this might be confusing to users and I passed on your feedback to the product team.