This article states to contact support to unlink my account from the Teams account. However, clicking the Support button leads me back to the community forum. I am stuck in a loop. I am leaving my job (where I have been using LastPass Teams) and would like to purchase LastPass Families. I need to be disconnected from the Teams account first, it seems. https://support.lastpass.com/s/document-item?bundleId=lastpass&topicId=LastPass/FAQ_Downgrade_from_Enterprise.html&_LANG=enus
Hello @nczohn,
My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!
I am sorry about the issues you are having with unlinking your account. I have removed your account from the Teams group, you should now show up as a free account. You may need to log out and log in to see the changes.
Please let me know if this worked or if further assistance is required.
Thank you,
Henry | Customer Care
Dear Henry,
Thank you very much for your assistance.
Kind regards.
