I just updated Chrome to the newest version (124.0.6367.91), and the LastPass extension does not appear to be working.

Question

When I arrive at a login page and click on the LastPass extension icon, the vault wheel spins and spins, but the vault never opens.I can open the vault within a browser tab, but if I click on Launch to open a site, nothing happens. I have to copy and paste the password from the vault (open in a tab) to the log in page. I am given the option to add a password to the vault when I log in to a site, but I hope I won't have to rebuild my vault (and duplicate every password saved in it).

jepenny · Answer

It sounds like you have a cookie, cache, or session issue. Give one or more of the FAQ's below a try and see if they help.

https://support.lastpass.com/s/document-item?bundleId=lastpass&topicId=LastPass/ERROR_Check_Internet_Connection.html

https://support.lastpass.com/s/document-item?bundleId=lastpass&topicId=LastPass/FAQ_Clear_Local_Cache.html

https://support.lastpass.com/s/document-item?bundleId=lastpass&topicId=LastPass/view-active-sessions.html

Alan Halpern (me) · Answer

I just tested the extension by adding a password. LastPass now offers me the option of using that password as it did before (in other words, it's functioning as I expect it to). Seems like I shouldn't have to duplicate every password and then figure out which entry to delete.