Hello @jbacon31,
My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!
I am sorry about the issues you are having with your account. I have verified the information in your account and see that you will need to get support from our billing team to continue with your purchase. You can create a billing support case even if you are on a free account, please follow the steps from this article.
Thank you,
Henry | Customer Care