Hi all. I logged in my account and suddenly all my secure notes are gone. All folders are gone except 1 containing only 1 secure note. everything else is gone. What has happened?I had like 1 or 2 weeks to log in.

Question

LastPass Support · Answer

We are grateful to know your issue has been addressed, we truly apologize for the issue, we try to our best to provide you with the best service possible.If you need any more assistance in the future please contact us back.

Verlaine | Customer Care

tryfon.kaklamanos · Answer

I found a solution thank you. I exported my data and reimported it to Lastpass. This fixed the issue but created duplicate entries which I erased manually.

LastPass Support · Answer

HELLO! @tryfon.kaklamanos​

Welcome to the LastPass Community.

We are sorry for the problem with your browser extension and the autofill feature.

We eed to make an investigation to better understand the issue. I will recommend you create a support case so one of our support agents can help you to find a solution for this behavior. You can create the support case using the steps below:

From your LastPass vault, go to the top right corner click on your email address

Click on Support center

Top right corner clicks on "Loging to Support"

Then Click on "Contact US"

You will be able to choose the best option for you, A callback request or a Support case.

We apologize in advance, please let us know if there is something else, we can do for you.

Greetings!

Verlaine | Customer Care