I have the browser extension installed on Chrome. I click on it and type in my master password but It does not log me in. I have to open a tab for LastPass.com and log in there. How do I fix the extension?

Question

Once I log into LastPass.com, the extension is activated.  Is there a problem with my extension?

LastPass Support · Answer

Hello @marktaiani​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your extension. Please follow the troubleshooting steps from this article.

Please let me know if this worked or if further assistance is required.

Thank you,

Henry | Customer Care