How to clear username suggestions when entering a new password in the vault.

Question

There  are now suggestions for previous entries in the username field when entering new data in the vault - attached is a screenshot.

I went into settings, then actions, and cleared the cache and refreshed the vault, but the suggestions remain. How do I remove these suggestions? This was not an issue on previous versions of the app.

068TP00000Nv4o2YAB.png

bfaruki1975 · Answer

Yes, I have checked the entire vault. Can’t the app developers add an option to delete or turn off suggested entries in the dropdown box? This was not an issue in prior versions of the app.

LastPass Support · Answer

Have you double checked the entire vault in case they are in use on any other sites?

LastPass Support · Answer

Hi, @bfaruki1975​

Thanks for bringing this up.  I've shared the use case with our product team.

In this situation, I'm afraid you cannot clear the suggestions manually, as they are pulling from existing login credentials stored within the Vault.

The only way to permanently remove usernames is to clear out those credentials from your Vault, i.e. all other sites that may use the name/email for login purposes.