Hello @graycrm​,
My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!
I am sorry about the issues you are having with your account. Please follow our basic troubleshooting steps and verify if this feature works again after them.
Please let me know if this worked or if further assistance is required.
Thank you,
Henry | Customer Care
Those troubleshooting steps are wayyyyy over my pay grade--think I'll just look for a new password manager--thanks for responding though--appears Last Pass has some serious issues