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Money Charged on Account that had been Deleted 6 months previously

ratmreilly

I would like refunded amount for a closedlastpassaccount.The account was closed back in December 2022.Under this email:micheal at educatedmachine dot comWhat can do to get refund, the account doesn't exist any more, so it's impossible for me to login or change anything

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Accepted answers

LastPass Support

Hi@"actuallymaybe"

I'd like to assist you further in this billing request.

Please click my Community name to send a Private message with the email address or contract ID associated with the deleted LastPass account.

Thank you.

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LastPass Support

Hi@"actuallymaybe"

I'd like to assist you further in this billing request.

Please click my Community name to send a Private message with the email address or contract ID associated with the deleted LastPass account.

Thank you.

Henry Eduardo Ortiz (3P)

Hello @actuallymaybe,

My name is Henry Eduardo and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry for the issues with the charge made on your account. We were able to identify the payment and have processed the refund. The subscription has been fully cancelled and no other charges should be made.

Please let me know if further assistance is required.

Thank you,
Henry Eduardo | Customer Care