Hi,

How does the Emergency Access notification work?

How to receive a notification every time the people I trust requested access? Thanks.

Question

Hi,

How does the Emergency Access notification work?

How to receive a notification every time the people I trust requested access? Thanks.

johnjmail24 · Answer

It says here I can Approve or deny an emergency access request﻿.

https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass/t_approve_deny_emerg_request.html&_LANG=enus

But how to approve or deny because I never receive any notification at all. :( .

LastPass Support · Answer

Hello @johnjmail24​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

When one of your emergency contacts request the emergency access, you will receive an email letting you know and also everytime you log into your LastPass account. You can deny the access at any time, if you do it within the waiting period then they will not receive a copy of your data in their vault. If the waiting period passed, your emergency contact will get a copy of your passwords in your vault but you can still revoke the access so it will be removed.

Thank you,

Henry | Customer Care

johnjmail24 · Answer

Hi Henry, thank you so much for your reply on this. I did set up for 12 hours waiting but when my trusted person request for access, I did not receive any email or notification on my log in though. Do I need to do any setting to receive notification?

One other question, once a waiting period pass and my trusted person can access to my account. 1). Can I still revoke anytime? 2). Is there a way for me to check if my trusted person's request for access is successful?

Thanks.