Hi, I recently changed my master password, and now I can't access my vault through the browser extension, but it still works on mobile. I've cleared the cache and reinstalled the extension. Could this be a sync issue or something

kyllie016

Hi, I recently changed my master password, and now I can't access my vault through the browser extension, but it still works on mobile. I've cleared the cache and reinstalled the extension. Could this be a sync issue or something

LastPass Support

Hi@kyllie016​

Welcome to the LastPass Community.

As of our records, I noticed that LastPass is sending a verification email to you, please look for an email to verify your login attempt, verify your IP address and confirm it is you.

Please review this article to learn more about verification email process; Verify your login attempt for LastPass

HildaC