Shared Folder config doesn't show names

erik.kiel

Hello,

we are currently rolling out LastPass Teams in our organisation. I've tried to create a shared folder and invite other team members. As seen on the screenshot below, some email addresses on the invite search bar are surrounded by braces. If I add them to the list, their names are invisible. Some other members don't have these braces and being shown correctly in the list.

Why does this happen and what can I do against it? The affected accounts have generated there sharing keys already for a long time. In the Admin Dashboard, I can see the Names from everyone, but there I can't edit permissions.

I'm using the LastPass Chrome Extension Version 4.65.

Thanks for the help and kind regards

Erik

erik.kiel

Hello,

I found the reason for the error myself. Although I invited users with a given first and last name when they converted their existing accounts from LastPass Free to LastPass Teams, their names were replaced with "". Manually changing the name of each user in the admin dashboard solved the problem.

kind regards

Erik