How can I have password visibility in more than 1 folder? For example, accounting logs in to a portal to view invoices, and IT needs to get in there to manage users. How can I ensure all accounting people can access it, as well as all IT?

Question

LastPass Support · Answer

Hello! @User17612312385894062325

Welcome to the LastPass Community.

Great question — ensuring password visibility across multiple teams like Accounting and IT is a common need. Here are a few ways to achieve this in LastPass, depending on your setup and preferences:

✅ Option 1: Use a Shared Folder for Both Teams

This is the most streamlined and secure method.

* Create a Shared Folder (e.g., Shared - Invoice Portal)
* Add the login credentials to that folder
* Assign both Accounting and IT groups to the folder with appropriate permissions (view/read only/admin)

This way, both teams access the same credentials from one central location — no duplication needed.

🔁 Option 2: Duplicate the Credential Across Multiple Folders

If you prefer to keep separate folders for each department:

* Manually duplicate the login item and place one copy in the Accounting folder and another in the IT folder
* Keep in mind: if the password changes, you'll need to update both copies to keep them in sync

This method works but requires more maintenance and can lead to version mismatches if not carefully managed.

🗂️ Option 3: Create Department-Specific Shared Folders with the Same Credential

A hybrid approach:

* Create two shared folders: one for Accounting and one for IT
* Duplicate the login item into both folders
* Assign each team to their respective folder

This keeps departmental organization intact while still allowing access — just be sure to update both copies if the password changes.

Greetings!

Luis | Customer Care