I cannot log into LastPass as I do not receive the verification emails.

kathy.slater

I have not used LastPass for over 60 days so now it wants to verify my laptop (again). I do not receive the verification emails to be able to log in and I cannot turn off this stupid email verification system unless I can log in. This is the second time this has happened. The first time it took 2 days of log in attempts and then finally I received multiple verification emails at once and could log in. However, I cannot wait 2 days every time I want to use last pass and this is a recurring problem. Can someone please help me log in so I can deactivate this email verification system that clearly does not work. Thanks

Henry Eduardo Ortiz (3P)

Hello @KathySlater,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your account. Our records show that the failed login attempts are due to an incorrect Master Password being used. The verification email is not sent unless the correct Master Password is entered. Please verify your details and try again.

Thank you,
Henry | Customer Care