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Log in to Lastpass Extension every time I open the browser

johnml

Every time I close my Edge browser and then reopen in I am required to login. I don't know what has changed but I use to be able to say logged in for 30 day. I have looked at all the settings I can find and still cant change this behavior. Please help

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Accepted answers

rachael.orovets

Thanks for giving that a try. Could you check this setting as well? In Edge Settings >Privacy, search, and services >Clear browsing data on close > make sure "Cookies and other site data" and "Cached images and files" areNOT enabled

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rachael.orovets

Hi @johnml49,

We would recommend checking your automatic log out settings in your Extension Preferences:https://support.logmeininc.com/lastpass/help/manage-automatic-log-out

and also check your browser's settings, as if your browser is set to block/clear cookies this could cause you to need to log in more often than desired:https://support.logmeininc.com/lastpass/help/why-am-i-seeing-a-message-that-my-session-has-expired-lp070010 (this article is a bit different than your specific situation but shows how to be sure cookies/cache aren't being blocked or cleared.)

johnml

I have checked my extension settings. The first two options under security are unchecked. I am allowing sites to save and read cookies and I am not blocking 3rd party cookies. This is driving me crazy but I am close to remembering my password.

Thanks

johnml

Rachel,

Thanks, that seemed to work. "Cookies and other site data" and "Cached images and files" were enabled.

I’ll keep you posted.

John

rachael.orovets

Thanks for giving that a try. Could you check this setting as well? In Edge Settings >Privacy, search, and services >Clear browsing data on close > make sure "Cookies and other site data" and "Cached images and files" areNOT enabled