Mandatory feature's option: "Disable alert for the site" fails to do just that. Bug?

Question

Long time pro user. Been with LP through thick & thin.

I cannot open ANY site without this error blocking my options (what you see after you click "Disable alert for this site", and once you click it, then next visit to same site, it forgets and we start over. This has been consistent since the day it was introduced.

Is it a cookie issue? Worked fine before this lightly QA'd feature was made mandatory.

Support says: "LastPass does not recommend using the same passwords on different sites..." Really? Well I do not recommend adding a feature that doesn't behave as indicated. Are we even on that one?

Is it too much to ask that if a feature is thrust upon us, that it work like it says on the can?

phillception · Answer

This issue is still happening as of November 2024. Super frustrating that the disable button is non-operational.

mjnealon2018 · Answer

I hope that this gets resolved soon. I use the same password for very low level risk passwords and also find that the Disable Alert "feature" does not work. This really should be something that can be fixed by LP. It's annoying that the notice has to be dealt with so often.

LastPass Support · Answer

Hello @pat.trainor​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with the Password alerts. This issue has been reported to our development, as per latest information the issue has been identified and a fix should be released soon. After the fix, the feature should work as intended.

Please let me know if this helped or if further assistance is required.

Thank you,

Henry | Customer Care