nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

“Improved Save and Fill” Limits Password Length to 12 Characters

nello

LastPass prompted me to turn on:

Advanced Options → Try Improved Save and Fill

It seemed like a very nice improvement, until it came time to create a new password: it won’t generate a password longer than 12 characters.

What am I doing wrong?

I’ve turn it back off, waiting for an answer to this question.

Thank you for your help.

Find more posts tagged with

Accepted answers

andrew.steel

Thank you both for the feedback on this!

We have a fix ready to go and should be included in the next extension release which should go out next week at the latest.

Would love to hear any other feedback you may have on the new experience!

All comments

andrew.steel

Thank you both for the feedback on this!

We have a fix ready to go and should be included in the next extension release which should go out next week at the latest.

Would love to hear any other feedback you may have on the new experience!

Phil Cruickshank

I've got the same issue, but mines just stuck at 12 characters, can't go longer or shorter (not that I'd want to go shorter, just to add the the problem description).

nello

Thank you for your

Yes, mine is also stuck at 12. It is NOT an upper limit. It’s 12 and Ican NOT change it.

Phil Cruickshank

Excellent news! Thanks for the update.

nello

My feedback is that it’s premature to mark your reply as a solution before the fix has been released and tested by the people who are reporting this issue.

woodycpa

Not only is the password length limited to 12 characters, but the "copy" function does not work. Have been using the product for just over a year now and find that function incredibly useful as I copy the generated password to Notepad as a backup until I know the new account and or new password is registered correctly in LastPass.

admin

I have the same issue - can you let us know when the fix is released?

David

nello

@AshC

I see from my notifications thaton June 24 at 1:05pm you accepted a reply as the solution to my problem.

Please do not designate replies to my posts as accepted solutions. Please allow me to decide whether or not a reply fixes my problem. (I imagine that other posters would also appreciate the opportunity to judge for themselves whether their problem has been solved.)

If there is anyway for you to rescind your acceptance, please do so.

Thank you.

nello

Andrew735:

On June 23 you posted:

"We have a fix ready to go and should be included in the next extension release which should go out next week at the latest."

Today is June 30, seven days later, and I haven't seen an update released yet? Did I miss it?

If it has hasn't been released yet, please share your current expectation for releasing this fix.

Thank you.

admin

And what else has been fixed (see my other post)

ash.canon

Hi @Nello

The long term solution is to fix the password length functionality (should be solved in the coming weeks), though temporarily I am encouraging those affected to disable the new save and fill work flow if it's blocking your ability to manage passwords in any way.

nello

Hi@"AshC"

“You said:The long term solution is to fix the password length functionality (should be solved in the coming weeks) …”

Is it fixed now?

- nello

andrew.steel

Yes, we just published 4.102 which should have this fix among others. Thanks!

Mike McDonald

Haven't tried it in a long time, but I just turned it back on I see that it is fixed for me.

admin

From the browser extension -> Account Options -> About Lastpass

andrew.steel

@david07666really sorry to hear about the continued problems. I hate to say that this was an issue introduced with the 4.102 release. We are already working on a fix and are in the process of submitting it to the extension stores.

nello

@ david07666

How can I tell which version I’m on? Where is the version number?

admin

BIG PROBLEM. I just turned "Improved Save and Fill" (IS&S) back on and tried to log into my PayPal account, which has two-factor security turned on using an authenticator app (google authenticator). With IS&S turned on it just blew past the screen to enter the authentication code. (see screenshot). That screen sort of blinked on and then the screen when blank and hung. I turned IS&S off and I was able to enter it without a hitch. I am using LPVersion: 4.102.0.