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Unable to Receive Emails from Lastpass

judy.rogers

I am not receiving any emails from Lastpass.

We have verified with IT that our email system is not blocking Lastpass.

Followed all password reset options, after entering new password it took me back to the sign on screen saying it had sent another email.

Help!

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Accepted answers

ash.canon

I'm sorry for the difficulty there.

If you're sure the login password is correct, but are unable to log back into LastPass due to a verification email problem, please use the 'Contact' button on this support article to create a case for Customer Support to review.

Thank you.

All comments

corybs

Same. I've been trying for weeks to get my account recovered, verified exchange and our filters aren't the problem.

renzo

I'm facing exactly the same issue!

After login I do not receive any email from Lastpass.

Help!

David Blishen

The more threads I read here, the more I realise how we all appear to be victims to the same problem. Has anyone heard from LastPass support at all? Please do post here if you do, there appear to be many of us in the same boat.

David Blishen

This got fixed for me thanks to AshC via a DM here. Thanks Ash.

ash.canon

I'm sorry for the difficulty there.

If you're sure the login password is correct, but are unable to log back into LastPass due to a verification email problem, please use the 'Contact' button on this support article to create a case for Customer Support to review.

Thank you.

Tina Brudar

Here is what fixed it for me. I realized that the email was not sent to my LP email (which was written in the notification when trying to log in) but to my recovery email (a different one). After clicking the link in that email, I was able to log back into LP.