Hi
For about 2 or 3 weeks my Lastpass extension on Edge (Multiple PC's) keeps reverting to (all) from any of the sub identities. Is this a know bug as i have a number of identities assigned to different environments.
Thanks
Dave
I've noticed this too ... it used to remember which LastPass identity I used with an Edge profile and now it's always All.
I think I had this happen a while ago too, but couldn't find the thread. I want to say maybe a re-install of the extension fixed it.
edit: found the thread, from almost exactly a year ago:. It was "fixed" by an Edge update, so this could be something in Edge causing the issue.
Reinstalling the extension didn't fix it this time ...
I have the same issue with Chrome extension. Every time I restart Chrome, the identity is set to All.
Can anyone from LastPass confirm this bug and that it's being worked on?
It works for me too (Chrome105.0.5195.127)
Hmm, this seems to be working again (Edge version 105.0.1343.50).
It is not working again.
Same problem,i.e. selected identity is not preserved and reverts to ALL if the browser is restarted,on Chrome106.0.5249.119 and Edge106.0.1370.42, .
yep still happening from me weeks later
I'm also still having this problem on Chrome using LastPass Extension Version 4.102.1. It would be helpful if someone from LastPass could let us know if this is a bug or not, and if it's being worked on.
No workaround I'm aware of ... it's still annoying me.
I have this problem as well with the latest version of Chrome.
Is there a workaround yet?
Still happening here.
Chrome 107.0.5304.121
LastPass Extension 4.103.0
OS Arch Linux
Hi still the same 4 months on is this on a bug fix somewhere?
I opened a support ticket on November 16th and it has been escalated to their Tier 2 support team. I have exchanged many emails with them, and everyone has been really nice. Unfortunately, they haven't been able to fix the problem. Our last communication was last night when they asked me to update to the latest Chrome extension to see if that fixed the problem (it didn't). I've mentioned this discussion thread to them a few times, hoping they would provide an update to everyone, but I haven't seen that come through. If any progress is made with my support ticket, I'll post an update here.
Thanks Walterg, please do.
My personal and multiple business master accounts are all experiencing the same thing for many months now. If the browser is closed, the identity usually reverts back to 'All' upon re-opening.
Hope there's progress on this bug, causing some headaches for a couple dozen employees.
I promised to post an update on my support case. Unfortunately, progress has yet to be made. Their "support" has consisted of requests to see if the problem persists in the latest version of the extension each time there is a new release. The new versions have not solved the problem for me. I've asked repeatedly if they have replicated the issue and if the new versions solved the problem for them, but they have refused to answer that question. I suspect no one is working on this specific problem, and the strategy is to hope a new release magically fixes it. I've also started running into other issues: adding a password no longer assigns it to the current Identity; trying to assign passwords to Identities fails with an error message to try again later. My subscription is about to expire, and I've decided not to renew. I've moved my passwords to BitWarden and have been happy so far. It's different from LastPass, and instead of Identities, I'm paying for a family plan with multiple users, which may not be a good solution for other LastPass users. I assume that once my subscription expires, so does my support ticket. I sincerely hope they fix this issue for the rest of you or that you find another product that meets your needs. Best of luck to everyone.
