New User trying to create my first shared folder in My Vault as I go through the first training video. Getting an error message [invalid JSON response] when I click on "add shared folder" then I add the folder name in the text box, then click "c...

nexthorizonlandco

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LastPass Support

Hello @nexthorizonlandco​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your account. Please follow our basic troubleshooting steps from this article and verify if this solves your issue.

Thank you,

Henry | Customer Care