How do I purchase more licenses?

Question

My LastPass rep no longer works there and nobody seems to be monitoring their email. I was never assigned a new account rep. I have also clicked on the "Buy Licenses" button in the admin console, then completed the "contact sales" form. It has been 2-3 weeks and I have not heard from anyone. This is the 2nd time I have been struggling with this issue. Just called the support number, but nobody answers and I was just dumped in a voicemail so I have left a message as well.

Jenna Polson · Answer

Same problem here!! I've used the Sales form multiple times, can couldn't even leave a voicemail.  Very frustrating experience.

LastPass Support · Answer

In the near future all accounts should be able to increase their license count on their own, once they've been fully migrated to our new billing system.

eric.wright · Answer

I already called that number, selected sales and was dumped in a voicemail. Left a message and have not heard back. I have also submitted a support case and messaged LastPass on LinkedIn. Glad to hear something better is coming in the future, but it is really difficult to give you my money right now. I have never had such trouble reaching someone in sales at any IT vendor before.