I sent a last pass invite to my accounting team and they don't see the invite email. The platform will not allow me to send them an additional invite as it says "there is already an unresponded invite" out. How do I resolve this matter?

orders

I sent a last pass invite to my accounting team and they don't see the invite email. The platform will not allow me to send them an additional invite as it says "there is already an unresponded invite" out. How do I resolve this matter?

LastPass Support

Hello @orders​,

Welcome to the LastPass Community!

I will suggest to delete the user from the platform and send them a brand new invite. But before doing that, whitelist the LastPass domainsso you don't have any issue receiving the invite again. The domains and emails you will need to whitelist can be found here: https://support.lastpass.com/s/document-item?bundleId=lastpass&topicId=LastPass/allowlisting-firewall-configuration.html&_LANG=enus#:~:text=Email%20domains-,LastPass,-sends%20emails%20from

Kind Regards,

Alejandra

LastPass Support