What to do is LastPass support does not reply to an open support case ?

Etienne Charlier

I opened a support case on May 28th... no answser so far.

This is not normal !

LastPass Support

Hello @Etienne Charlier​,

Welcome to the LastPass Community!

I apologize for the inconvenience. I located the case you mentionedyou have not receive an answer and I notice that is with our renewals department. I already request an update as soon as possible. You should receive an update today.

Kind Regards,

Alejandra

LastPass Tech Support