nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Renewal reminder after I deleted my account

formermember

Hi

Earlier today I received an email from reminding me that my LastPass Premium account will renew automatically on 30.11.2023. I checked my email records and I have a confirmation email that my account was deleted on 05.09.2023. I have read other posts on the same issue on this site and realise that deleting my account does not automatically cancel my payments. I have tried various methods on my computer to contact customer service without success because I cannot login. If there is someone who could assist me with this I would be very grateful. I hope it is ok to start an new post on this subject.

Thankyou in advance.

Find more posts tagged with

Accepted answers

LastPass Support

Hello@Former Member, Thank you for reaching out to the community. Per your community profile email, I couldn't find any records of an active subscription to cancel the autorenewal. If the email is different, please, private message me with the details (type of plan, last 4 digits of the card used, email address). Also, to clarify, we do not contact initiate the contact directly with or users or use discord to create tickets. We'll like to report it accordingly, please, share the info too. Thanks.

All comments

LastPass Support

Hi@Former Member, Please, use my highlighted name and select "send a message".

formermember

Thanks for the quick response. I am not sure how to p.m. you could you direct me?

formermember

After posting the above yesterday I received an email saying I have received an private message in the goto community. There was a link to a website called discord.com which I clicked on and opened a ticket. Since then I have spent hours trying to follow the advice and seem no nearer solving my problem.

LastPass Support

Hello@Former Member, Thank you for reaching out to the community. Per your community profile email, I couldn't find any records of an active subscription to cancel the autorenewal. If the email is different, please, private message me with the details (type of plan, last 4 digits of the card used, email address). Also, to clarify, we do not contact initiate the contact directly with or users or use discord to create tickets. We'll like to report it accordingly, please, share the info too. Thanks.

stephensonorrett984

Hi good morning to you my name is orrett stephenson address is 110b Bay from road Kingston 20 I've been fired for something I know nothing about from my work from one ear and 7 months ago I've been searching for work work from then until now can I get in it I work at the school for 8 years I I've never taken a day off or a sick leave I work 7 days a week to see me get fired for something I know nothing about without a compensation compensation is it fair